New Reviewer

Send the wrong thing, then never handle your return

(Transaction ID 476693****.) They will send you what you did not order. When you send back whatever they sent, at your cost, they will claim that your delivery confirmation is false. Then they will promise to send what you ordered, but they won't send anything. Then they will promise a refund, but they won't give you a refund. Then they'll forget they promised a refund and they'll say what you ordered is out of stock, and they'll get some more in a few weeks, even though what you ordered is still for sale on their web site. Go ahead and call them. They'll just string you along. You won't get what you ordered and you won't get your money back.
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1 comment

They will eventually make it right.

#368902 Review #368902 is a subjective opinion of poster.
Aurora, Nebraska

Shipped the wrong lens and refuses to reimburse

A Pair Of Shades, based in New York, purchased a set of golf sunglasses from them and ordered an extra pair of lenses colored Orange. This was done after confirming that they were orange and not yellow which I didn't want. I was assured they were orange lenses. Upon arrival, the extra lens was of course, yellow. Informed the company of their mistake immediately, 2 months later, after several no returns of phone calls and emails, they informed me the manufacturer says the yellow lens are actually "Yellow Orange color". Therefore I would receive no reimbursement for the yellow lens, which I never wanted and they assured me when purchasing, were orange. The quote from the owner, Manny, was, "It is what it is". This company did their best to avoid calls, avoid emails, make up silly arguments about it being an Yellow Orange color and does not stand behind what they tell you when ordering the product. To top it all of Manny becomes extremely argumentative when explaining why it is not his responsibility to do what they say they will when selling the product. Do not buy from this company.
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#113522 Review #113522 is a subjective opinion of poster.
Toronto, Ontario

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